Knowing the system professionally.
Navigating it personally.

I understood the SEND system professionally. Navigating it for my own daughter changed everything.

When Ivy needed support, I experienced first-hand the uncertainty, the paperwork, the waiting—and the determination it takes to keep asking for what your child needs.

Her needs were significant, particularly around social, emotional and mental health. We pursued assessment, gathered independent evidence and challenged an initial refusal. Ultimately, an EHCP was agreed before she started primary school, without a diagnosis being required first.

This is a personal story, not a promise of the same outcome for every family. It is why I believe parents deserve to be informed, heard and supported.